T&Cs

  • Non-refundable and not redeemable for cash.
  • Voucher is to be kept in a safe place and treated like cash.
  • There will be no re-issue for lost, misplaced, destroyed or stolen vouchers.
  • You need to provide your voucher in order for it to be redeemed.
  • Expired vouchers cannot be honoured or extended.
  • 50% of value will be deducted for cancellations within 24 hours notice.
  • 100% of value will be deducted for not showing to a booked appointment.
  • Valid for a period of 3 years from the date of issue.
  • Prices are subject to change.
  • Gift cards can not be redeemed with specialist appointments (DR, Nurse, Cosmetic Tattooist)
  • Promotional Voucher Expiry:

    Promotional gift vouchers refer to any vouchers issued or sold at a discounted rate, as part of a special offer, campaign, competition, or complimentary promotion. These vouchers hold a 12-month validity period from the date of issue, in alignment with TGA guidelines.

    We kindly encourage guests to enjoy their Beauty Base experience within this timeframe, as promotional vouchers will automatically expire after 12 months and are unable to be extended, reissued, or redeemed beyond this date.